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DataStax Astra DB Classic Documentation

    • Overview
      • Release notes
      • Astra DB FAQs
      • Astra DB glossary
      • Get support
    • Getting Started
      • Create your database
      • Grant a user access
      • Load and retrieve data
        • Use DSBulk to load data
        • Use Data Loader in Astra Portal
      • Connect a driver
      • Build sample apps
      • Use integrations
    • Planning
      • Plan options
      • Database regions
    • Securing
      • Security highlights
      • Security guidelines
      • Default user permissions
      • Change your password
      • Reset your password
      • Authentication and Authorization
      • Astra DB Plugin for HashiCorp Vault
    • Connecting
      • Connecting to a VPC
      • Connecting Change Data Capture (CDC)
      • Connecting CQL console
      • Connect the Spark Cassandra Connector to Astra
      • Drivers for Astra DB
        • Connecting C++ driver
        • Connecting C# driver
        • Connecting Java driver
        • Connecting Node.js driver
        • Connecting Python driver
        • Connecting Legacy drivers
        • Drivers retry policies
      • Get Secure Connect Bundle
    • Migrating
      • Components
      • FAQs
      • Preliminary steps
        • Feasibility checks
        • Deployment and infrastructure considerations
        • Create target environment for migration
        • Understand rollback options
      • Phase 1: Deploy ZDM Proxy and connect client applications
        • Set up the ZDM Proxy Automation with ZDM Utility
        • Deploy the ZDM Proxy and monitoring
        • Configure Transport Layer Security
        • Connect client applications to ZDM Proxy
        • Leverage metrics provided by ZDM Proxy
        • Manage your ZDM Proxy instances
      • Phase 2: Migrate and validate data
        • Cassandra Data Migrator
        • DSBulk Migrator
      • Phase 3: Enable asynchronous dual reads
      • Phase 4: Change read routing to Target
      • Phase 5: Connect client applications directly to Target
      • Troubleshooting
        • Troubleshooting tips
        • Troubleshooting scenarios
      • Glossary
      • Contribution guidelines
      • Release Notes
    • Managing
      • Managing your organization
        • User permissions
        • Pricing and billing
        • Audit Logs
        • Bring Your Own Key
          • BYOK AWS DevOps API
        • Configuring SSO
          • Configure SSO for Microsoft Azure AD
          • Configure SSO for Okta
          • Configure SSO for OneLogin
      • Managing your database
        • Create your database
        • View your databases
        • Database statuses
        • Use DSBulk to load data
        • Use Data Loader in Astra Portal
        • Monitor your databases
        • Manage multiple keyspaces
        • Using multiple regions
        • Terminate your database
        • Resize your classic database
        • Park your classic database
        • Unpark your classic database
      • Managing with DevOps API
        • Managing database lifecycle
        • Managing roles
        • Managing users
        • Managing tokens
        • Managing multiple regions
        • Get private endpoints
        • AWS PrivateLink
        • Azure PrivateLink
        • GCP Private Service
    • Astra CLI
    • API QuickStarts
      • Document API QuickStart
      • REST API QuickStart
      • GraphQL CQL-first API QuickStart
    • Developing with APIs
      • Developing with Document API
      • Developing with REST API
      • Developing with GraphQL API
        • Developing with GraphQL API (CQL-first)
        • Developing with GraphQL API (Schema-first)
      • Developing with gRPC API
        • gRPC Rust Client
        • gRPC Go Client
        • gRPC Node.js Client
        • gRPC Java Client
      • Developing with CQL API
      • Tooling Resources
      • Node.js Document Collection Client
      • Node.js REST Client
    • API References
      • Astra DB JSON API v1
      • Astra DB REST API v2
      • Astra DB Document API v2
      • Astra DB DevOps API v2
  • DataStax Astra DB Classic Documentation
  • Managing payment methods

Managing payment methods

Optionally, update your payment method in the Billing & Payments section. Your Billing & Payments also displays each database included in your server, allowing you to see your total cost per database.

Update the payment method you entered when creating your DataStax Astra DB database. Before your monthly credit runs out, you must enter your credit card number and associated billing information to ensure your database remains accessible.

Enter updated credit card information and associated billing details, or delete the existing payment method.

Astra DB supports one payment method for each organization.

Updating your payment information

  1. From any page in Astra DB, select the Organizations dropdown.

Organization Selection
  1. In the main dropdown, select Organization Settings.

  2. From Billing & Payment, select Invite User.

    • From your Astra Dashboard, select Add Payment Method or Update beside the existing payment method.

    • In the Update Payment Method menu, confirm that you want to Update your payment method.

    • Enter the new billing information and Save.

Your payment method is updated. All future billing will use the new payment entered.

Prerequisites

Ensure your organization meets the following requirements to remove your payment method:

  • With no outstanding balance and no premium features, you can remove your payment method at any time. A dialog box appears to confirm you want to remove the payment method; select Remove Payment Method.

    want to remove payment

    A message appears that you have successfully removed the payment method. An email is also sent for your records.

  • If you have no outstanding balance and premium features, you must remove all of these features before you can proceed. Click the link for each premium feature (as shown below) to remove them.

    payment removal
  • If you have an outstanding balance and no premium features, you must wait until the next billing cycle to settle this account.

    ob features
  • If you have an outstanding balance and premium features, you must remove your premium features before you can remove your payment method. You must wait until the next billing cycle to settle this account.

    balance and features

Removing premium features

Each premium feature is unique and has specific instructions for removal. The following links offer instructions on removing the following premium features:

  • Private endpoints

    • AWS private endpoints

    • Azure private enddpoints

    • Google Cloud private endpoints

  • Managing multiple regions

General Inquiries: +1 (650) 389-6000 info@datastax.com

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