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DataStax Astra DB Classic Documentation

    • Overview
      • Release notes
      • Astra DB FAQs
      • Astra DB glossary
      • Get support
    • Getting Started
      • Grant a user access
      • Load and retrieve data
        • Use DSBulk to load data
        • Use Data Loader in Astra Portal
      • Connect a driver
      • Build sample apps
      • Use integrations
        • Connect with DataGrip
        • Connect with DBSchema
        • Connect with JanusGraph
        • Connect with Strapi
    • Planning
      • Plan options
      • Database regions
    • Securing
      • Security highlights
      • Security guidelines
      • Default user permissions
      • Change your password
      • Reset your password
      • Authentication and Authorization
      • Astra DB Plugin for HashiCorp Vault
    • Connecting
      • Connecting to a VPC
      • Connecting Change Data Capture (CDC)
      • Connecting CQL console
      • Connect the Spark Cassandra Connector to Astra
      • Drivers for Astra DB
        • Connecting C++ driver
        • Connecting C# driver
        • Connecting Java driver
        • Connecting Node.js driver
        • Connecting Python driver
        • Drivers retry policies
      • Connecting Legacy drivers
      • Get Secure Connect Bundle
    • Migrating
      • FAQs
      • Preliminary steps
        • Feasibility checks
        • Deployment and infrastructure considerations
        • Create target environment for migration
        • Understand rollback options
      • Phase 1: Deploy ZDM Proxy and connect client applications
        • Set up the ZDM Automation with ZDM Utility
        • Deploy the ZDM Proxy and monitoring
          • Configure Transport Layer Security
        • Connect client applications to ZDM Proxy
        • Manage your ZDM Proxy instances
      • Phase 2: Migrate and validate data
      • Phase 3: Enable asynchronous dual reads
      • Phase 4: Change read routing to Target
      • Phase 5: Connect client applications directly to Target
      • Troubleshooting
        • Troubleshooting tips
        • Troubleshooting scenarios
      • Additional resources
        • Glossary
        • Contribution guidelines
        • Release Notes
    • Managing
      • Managing your organization
        • User permissions
        • Pricing and billing
        • Audit Logs
        • Configuring SSO
          • Configure SSO for Microsoft Azure AD
          • Configure SSO for Okta
          • Configure SSO for OneLogin
      • Managing your database
        • Create your database
        • View your databases
        • Database statuses
        • Use DSBulk to load data
        • Use Data Loader in Astra Portal
        • Monitor your databases
        • Manage multiple keyspaces
        • Using multiple regions
        • Terminate your database
        • Resize your classic database
        • Park your classic database
        • Unpark your classic database
      • Managing with DevOps API
        • Managing database lifecycle
        • Managing roles
        • Managing users
        • Managing tokens
        • Managing multiple regions
        • Get private endpoints
        • AWS PrivateLink
        • Azure PrivateLink
        • GCP Private Service
    • Astra CLI
    • Developing with Stargate APIs
      • Develop with REST
      • Develop with Document
      • Develop with GraphQL
        • Develop with GraphQL (CQL-first)
        • Develop with GraphQL (Schema-first)
      • Develop with gRPC
        • gRPC Rust client
        • gRPC Go client
        • gRPC Node.js client
        • gRPC Java client
      • Develop with CQL
      • Tooling Resources
      • Node.js Document API client
      • Node.js REST API client
    • Stargate QuickStarts
      • Document API QuickStart
      • REST API QuickStart
      • GraphQL API CQL-first QuickStart
    • API References
      • DevOps REST API v2
      • Stargate Document API v2
      • Stargate REST API v2
  • DataStax Astra DB Classic Documentation
  • Securing
  • Reset your password

Reset your password

Complete the following steps if you forgot or lost your password and want to reset it.

Procedure

  1. Open a browser, and navigate to DataStax Astra DB.

  2. On the Login page, click the Forgot Password link.

  3. In the Forgot Your Password window, enter the email address associated with your account, then select Submit. A password reset link is sent to the specified email address.

  4. In the password reset email, click the link to reset your password. The link expires after five minutes. A new browser tab opens to the Update Password page.

  5. In the Update Password page, enter a new password and confirm it.

  6. Select Submit to reset your password.

Result

Your password is reset and you are logged in to Astra DB.

Change your password Authentication and Authorization

General Inquiries: +1 (650) 389-6000 info@datastax.com

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