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DataStax Astra DB Serverless Documentation

    • Overview
      • Release notes
      • Astra DB FAQs
      • Astra DB glossary
      • Get support
    • Getting Started
      • Grant a user access
      • Load and retrieve data
        • Use DSBulk to load data
        • Use Data Loader in Astra Portal
      • Connect a driver
      • Build sample apps
      • Use integrations
        • Connect with DataGrip
        • Connect with DBSchema
        • Connect with JanusGraph
        • Connect with Strapi
    • Planning
      • Plan options
      • Database regions
    • Securing
      • Security highlights
      • Security guidelines
      • Default user permissions
      • Change your password
      • Reset your password
      • Authentication and Authorization
      • Astra DB Plugin for HashiCorp Vault
    • Connecting
      • Connecting private endpoints
        • AWS Private Link
        • Azure Private Link
        • GCP Private Endpoints
        • Connecting custom DNS
      • Connecting Change Data Capture (CDC)
      • Connecting CQL console
      • Connect the Spark Cassandra Connector to Astra
      • Drivers for Astra DB
        • Connecting C++ driver
        • Connecting C# driver
        • Connecting Java driver
        • Connecting Node.js driver
        • Connecting Python driver
        • Drivers retry policies
      • Connecting Legacy drivers
      • Get Secure Connect Bundle
    • Migrating
      • FAQs
      • Preliminary steps
        • Feasibility checks
        • Deployment and infrastructure considerations
        • Create target environment for migration
        • Understand rollback options
      • Phase 1: Deploy ZDM Proxy and connect client applications
        • Set up the ZDM Automation with ZDM Utility
        • Deploy the ZDM Proxy and monitoring
          • Configure Transport Layer Security
        • Connect client applications to ZDM Proxy
        • Manage your ZDM Proxy instances
      • Phase 2: Migrate and validate data
      • Phase 3: Enable asynchronous dual reads
      • Phase 4: Change read routing to Target
      • Phase 5: Connect client applications directly to Target
      • Additional resources
        • Glossary
        • Troubleshooting
          • Troubleshooting tips
          • Troubleshooting scenarios
        • Contribution guidelines
        • Release Notes
    • Managing
      • Managing your organization
        • User permissions
        • Pricing and billing
        • Audit Logs
        • Bring Your Own Key
          • BYOK AWS Astra DB console
          • BYOK GCP Astra DB console
          • BYOK AWS DevOps API
          • BYOK GCP DevOps API
        • Configuring SSO
          • Configure SSO for Microsoft Azure AD
          • Configure SSO for Okta
          • Configure SSO for OneLogin
      • Managing your database
        • Create your database
        • View your databases
        • Database statuses
        • Use DSBulk to load data
        • Use Data Loader in Astra Portal
        • Monitor your databases
        • Export metrics to third party
          • Export metrics via Astra Portal
          • Export metrics via DevOps API
        • Manage access lists
        • Manage multiple keyspaces
        • Using multiple regions
        • Terminate your database
      • Managing with DevOps API
        • Managing database lifecycle
        • Managing roles
        • Managing users
        • Managing tokens
        • Managing BYOK AWS
        • Managing BYOK GCP
        • Managing access list
        • Managing multiple regions
        • Get private endpoints
        • AWS PrivateLink
        • Azure PrivateLink
        • GCP Private Service
    • Astra CLI
    • DataStax Astra Block
      • FAQs
      • About NFTs
      • DataStax Astra Block for Ethereum quickstart
    • Developing with Stargate APIs
      • Develop with REST
      • Develop with Document
      • Develop with GraphQL
        • Develop with GraphQL (CQL-first)
        • Develop with GraphQL (Schema-first)
      • Develop with gRPC
        • gRPC Rust client
        • gRPC Go client
        • gRPC Node.js client
        • gRPC Java client
      • Develop with CQL
      • Tooling Resources
      • Node.js Document API client
      • Node.js REST API client
    • Stargate QuickStarts
      • Document API QuickStart
      • REST API QuickStart
      • GraphQL API CQL-first QuickStart
    • API References
      • DevOps REST API v2
      • Stargate Document API v2
      • Stargate REST API v2
  • DataStax Astra DB Serverless Documentation
  • Managing payment methods

Managing payment methods

Optionally, update your payment method in the Billing & Payments section. Your Billing & Payments also displays each database included in your server, allowing you to see your total cost per database.

Update the payment method you entered when creating your DataStax Astra DB database. Before your monthly credit runs out, you must enter your credit card number and associated billing information to ensure your database remains accessible.

Enter updated credit card information and associated billing details, or delete the existing payment method.

Astra DB supports one payment method for each organization.

Updating your payment information

  1. From any page in Astra DB, select the Organizations dropdown.

OrgSelection
  1. In the main dropdown, select Organization Settings.

  2. From Billing & Payment, select Invite User.

    • From your Astra Dashboard, select Add Payment Method or Update beside the existing payment method.

    • In the Update Payment Method menu, confirm that you want to Update your payment method.

    • Enter the new billing information and Save.

Your payment method is updated. All future billing will use the new payment entered.

Removing a Payment Method

Use this section to remove any payment method associated with Astra DB serverless and Astra Streaming.

There are two selections to consider before removing your payment method: any outstanding balance for your organization and any premium features added to this plan. A premium feature, such as multi-region or private endpoints, is optionally applied to a resource.

To remove your payment method, open your Astra DB account and go to Billing. Your organization’s dashboard of billing services and payments made is available for viewing. Click Remove.

Prerequisites

Ensure your organization meets the following requirements to remove your payment method:

  • With no outstanding balance and no premium features, you can remove your payment method at any time. A dialog box appears to confirm you want to remove the payment method; select Remove Payment Method.

    want to remove payment

    A message appears that you have successfully removed the payment method. An email is also sent for your records.

  • If you have no outstanding balance and premium features, you must remove all of these features before you can proceed. Click the link for each premium feature (as shown below) to remove them.

    payment removal
  • If you have an outstanding balance and no premium features, you must wait until the next billing cycle to settle this account.

    ob features
  • If you have an outstanding balance and premium features, you must remove your premium features before you can remove your payment method. You must wait until the next billing cycle to settle this account.

    balance and features

Removing premium features

Each premium feature is unique and has specific instructions for removal. The following links offer instructions on removing the following premium features:

  • Private endpoints

    • AWS private endpoints

    • Azure private enddpoints

    • Google Cloud private endpoints

  • Managing multiple regions

General Inquiries: +1 (650) 389-6000 info@datastax.com

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