Delete your Astra Portal
To delete your current Astra Portal means that you, and any organization or additional users of this portal, give up access to and use of it. The only form to fill out concerning your portal is shown next. Use the following steps to delete an Astra Portal at your leisure if it is not needed anymore or it was created in error.
Deleting an Astra Portal is a permanent action and cannot be undone. |
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Open your Astra Portal. If you have an individual portal, delete any databases and streaming tenants. For shared portals, you can transfer or delete the databases and streaming tenants.
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Click your avatar. Select Account Settings.
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Your Astra Portal profile appears instead of the dashboard. Scroll down to Delete Account and read the statement.
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Click Delete My Account. The Delete Account form appears.
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Read the delete form carefully, understanding that any and all information in this account cannot be recovered for any reason.
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Add the email address associated with the portal to email field.
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Provide a reason why you are deleting this portal.
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When ready, click Request Account Deletion. An confirmation email is sent to the address on the portal stating the portal is deleted.
You can create a new account any time. Contact Support to create a new portal with the same email address.