Subscriptions and billing
In the Astra Portal, go to Billing to view your organization’s subscription plan, payment method, billing, and usage details.
Manage your subscription
DataStax offers Free, Pay As You Go, and Enterprise plans, as well as add-on Support plans. Pays As You Go and Enterprise plans are also referred to as paid plans, premium organizations, and qualified organizations. For complete plan details, see the Astra DB Serverless pricing page.
-
Free
-
Pay As You Go
-
Enterprise
-
Support
If you are on a Free plan, you can use the Astra Portal to add a payment method and view your organization’s upcoming and past bills, credit balance, and usage details. For information about billing and usage, see Understand your bill.
- Upgrade
-
To upgrade from Free to Pay As You Go, do the following:
-
In the Astra Portal header, click Settings.
-
On the Overview page, click the name of the organization that you want to upgrade.
-
In the Settings navigation menu, click Billing.
-
Click Add a Payment Method, and then complete the form to provide a payment method and upgrade your plan. Pay As You Go plans require a payment method on file.
-
- Marketplace
-
You can purchase additional credits for Free plans through the following cloud marketplaces:
If you are on a Pay As You Go plan, you can use the Astra Portal to change your payment method and view your organization’s upcoming and past bills, credit balance, and usage details. For information about billing and usage, see Understand your bill.
- Change payment method
-
-
In the Astra Portal header, click Settings.
-
On the Overview page, click the relevant organization name.
-
In the Settings navigation menu, click Billing.
-
In the Payment Method section, you can add a new payment method. Pay As You Go plans require a payment method on file.
-
- Marketplace
-
You can purchase credits to fund Pay As You Go plans through the following cloud marketplaces:
- Downgrade
-
To downgrade from Pay As You Go to Free, do the following:
-
On the Billing page, remove your payment method.
-
If prompted, remove any premium features you are currently using, including multi-region databases, databases in premium regions, private endpoints, and custom DNS configurations.
Premium features aren’t available on the Free plan because they incur metered charges and require a payment method on file. If you remove private endpoints or private links, make sure you dismantle those configurations in your cloud provider as well.
-
If you do not have an outstanding balance, click Remove Payment Method to proceed with the downgrade.
If you have an outstanding balance, you must wait until the next billing cycle resolves the outstanding balance. Then you can remove your payment method and downgrade your plan.
-
On an Enterprise plan, you can view billing and usage information in the Astra Portal. For more information, see Understand your bill.
To manage Enterprise subscriptions, contact DataStax through the Astra DB Serverless pricing page or your account representative.
DataStax offers add-on Support plans for Pay As You Go and Enterprise plans. To manage a Support plan, contact DataStax through the Astra DB Serverless pricing page or your account representative.
Understand your bill
In the Astra Portal, you can view your organization’s upcoming and past bills, credit balance, and usage details:
-
In the Astra Portal header, click Settings.
-
On the Overview page, click the relevant organization name.
-
In the Settings navigation menu, click Billing.
The Billing page includes the following information.
Estimated bill
The Estimated Bill is based on your usage and credits for the current billing period:
-
For Pay As You Go plans, your Estimated Bill is based on your total usage.
-
For Enterprise plans, if you exceed your credit and committed monthly minimum, the overages are charged at your discounted rate. Your Estimated Bill reflects this amount.
Bills are automatically drafted monthly, based on UTC date and time.
Credits
Credits Remaining reflects your current credit balance for the current billing period:
-
Free plans get a $25 monthly credit. Credits Remaining reflects your remaining monthly credits.
-
Pay As You Go plans can purchase credit packages. Credits Remaining reflects your remaining purchased credits.
-
Enterprise plans require an annual commitment. Credits Remaining includes the balance of any unused credits, along with the committed monthly minimum that is billed in arrears at the end of the month.
Usage
The Databases Usage and Streaming Tenants Usage sections report usage details for individual databases and Astra Streaming tenants:
Read requests (per 1M) |
A Read Request Unit (RRU) is the unit of measure for billing database reads. RRUs are based on the payload of each read query response:
|
Write requests (per 1M) |
A Write Request Unit (WRU) is the unit of measure for billing database writes. WRUs are based on the payload size and other characteristics of each write request:
|
Storage (GB per month) |
Data storage includes all data stored in the database, including the actual data, indexes, and metadata. It is calculated based on logical storage consumption and the greatest amount of data stored in a given month. There are no additional billed charges for standard backups of your data, which are included in the base storage costs. Storage usage is reported in MB but billed by GB per month. |
Data transfer (GB) |
Data transfer refers to the transfer of your data out of a database, including data transferred between multi-region replicas to meet the replication factor for the data. Billable units and pricing depend on the scope of the data transfer:
|
Premium runtime |
Certain features incur premium charges, based on hourly runtime. Such features include, but aren’t limited to, the following:
|
For complete pricing details, see Metering Details on the Astra DB Serverless pricing page.
Click Download Usage as CSV to download your usage history for the current month, the prior month, or the prior two months. Usage history is separated by region.
Invoices
In the Invoices and Legacy Invoices sections, you can download consolidated invoices from past billing periods.