Troubleshooting Backup Service errors
Common solutions to errors encountered when using the Backup Service.
If you encounter errors when backing up or restoring using the Backup Service, follow these instructions to make sure your environment is configured correctly.
Amazon S3 errors
If you are using an Amazon S3 location for storing backups or commitlogs, you might encounter errors if the permissions or authentication keys have been changed since the backup job was created. Input updated authentication tokens with permissions to write to the specified bucket name.
ListAllMyBuckets
action:"Action": "s3:ListAllMyBuckets"
Actions to consider for granting
AWS IAM user privileges:CreateBucket
GetBucketLocation
ListBucket
ListAllMyBuckets
PutObject
GetObject
DeleteObject
Agent errors
All the nodes in your cluster must use Java 7+ for the Backup Service to work.
The agent and DataStax Enterprise user either must be the same (the default, starting in OpsCenter 5.1), or the agent user must have the correct permissions to read and modify the files owned by the DataStax Enterprise user.
Error starting restore for a table using UDT
(Applicable to Cassandra version 2.1+ and DSE version 4.7+ only) Automatically recreating a schema is not currently supported when using User Defined Types (UDTs). When restoring a table using UDTs, please ensure the table exists before starting the restore operation. Future versions of OpsCenter will support automatic schema creation for UDTs.