Manage your Astra plan
In the Astra Portal, you can view and change your organization’s plan.
There are three tiers of plans for Astra organizations: Free, Standard, and Enterprise.
For complete plan details and IBM Sales contact information, see the IBM watsonx.data pricing page. For provisioned capacity unit (PCU) pricing, see the Astra DB PCU pricing page.
Free plan
Organizations on the Free plan receive a fixed amount of credits each month. Once these credits are consumed, your Astra DB Serverless databases are hibernated until the next billing cycle refreshes the credit balance or you upgrade to a Standard or Enterprise plan.
The Free plan has the following limitations that can be removed by upgrading to a Standard or Enterprise plan:
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No more than five Astra DB Serverless databases.
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Inactive Astra DB Serverless databases are automatically hibernated and scheduled for deletion.
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Cannot export metrics for Astra DB Serverless databases.
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Cannot use premium features, such as private endpoints or multi-region databases.
Standard plan
The Standard plan is a paid plan that includes premium features such as private endpoints, customer-managed encryption keys, and enterprise organization management.
The Standard plan offers consumption-based pricing that scales with your usage. Depending on the offering you choose, your plan can be billed in advance or in arrears. For more information, review the details of each Standard plan offer.
Standard plan offerings are IBM watsonx.data as a Service Multicloud offerings that you purchase through IBM or the AWS Marketplace.
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You must complete the entire process to fully activate your upgraded Astra plan and Astra organizations. There are steps that you must take in the Astra Portal and IBM SaaS. Specifically, you must connect your IMB SaaS account to your Standard plan offering, and you must accept all Astra invitation emails to assume administration of your upgraded Astra organization and enterprise. |
Upgrade through the Pay-As-You-Go or Subscription offerings
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This is the recommended way to upgrade to the Standard plan. |
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In the Astra Portal, click Upgrade.
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In the Standard plan section, click either Pay-As-You-Go or Subscription to review and purchase your preferred offering.
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Follow the prompts to purchase your preferred offering and create your IBM SaaS account. For assistance, contact IBM Support.
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Deploy an IBM SaaS instance, which correlates to a Astra organization.
You must specify a region, instance name, and tenant owner email address. The instance’s region has no effect on the regions where your Astra DB databases can be deployed.
Each IBM SaaS instance generates an Astra organization. Your first IBM SaaS instance creates your first upgraded Astra organization, and it creates an Astra enterprise to manage all organizations that are associated with the same IBM SaaS account.
If you create multiple instances, each instance generates a separate Astra organization under the same enterprise.
The tenant owner email address determines the initial Organization Administrator for your first upgraded Astra organization. The IBM SaaS account owner is the initial Enterprise Administrator for your Astra enterprise.
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Accept all Astra invitation emails to assume administration of your Astra organization and enterprise under your Enterprise plan:
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After your IBM SaaS instance reaches the Running state, make sure you receive the following emails:
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An instance created notification from IBM, sent to the tenant owner or IBM SaaS account owner.
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An Astra enterprise invitation from DataStax, sent to the IBM SaaS account owner.
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An Astra organization invitation from DataStax, sent to the tenant owner.
If the IBM SaaS account owner and tenant owner have different email addresses, check both inboxes.
If you don’t receive the invitation emails within 48 hours, contact IBM Support.
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Follow the links in both invitation emails to accept the organization and enterprise invitations.
Administrators must accept both invitations to assume administration of the Astra organization and enterprise.
If either invitation isn’t accepted, then the corresponding administrator user isn’t activated, and you can’t manage that entity.
The invitee must sign in to the Astra Portal with the email address that received the invitation to accept the invitation and activate the associated administrator user. The IBM SaaS account owner must sign in to the Astra Portal with their IBMid. The tenant owner can use any sign-in option as long as they use the same email address that received the Astra organization invitation.
Once the initial invitations are accepted, the administrators can invite additional administrators and users to the Astra organization and enterprise.
The initial organization has no databases because it is a new organization. To move an existing organization into your enterprise, see Add an organization to your enterprise.
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Optional: To create more Astra organizations, create more IBM SaaS instances in your IBM SaaS account.
Every time you create an instance, that instance’s tenant owner must accept their Astra organization invitation email to activate their administrator privileges in that organization. The invitation must be accepted even if every instance has the same owner.
All IBM SaaS instances created in the same IBM SaaS account are automatically associated with the same Astra enterprise.
The IBM SaaS account owner only receives the initial enterprise invitation. The IBM SaaS account owner doesn’t receive organization (IBM SaaS instance) invitations, and they cannot accept those invitation on behalf of IBM SaaS instance tenant owners.
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Optional: To add existing Astra organizations to your upgraded plan and Astra enterprise, see Add an organization to your enterprise.
Upgrade through the AWS Marketplace
To upgrade to the Standard plan through the AWS Marketplace, you must purchase the marketplace offering, create an IBM SaaS account, create at least one IBM SaaS instance, and then accept the Astra invitations.
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In the Astra Portal, click Upgrade.
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In the Standard plan section, click AWS Marketplace to go to the IBM watsonx.data PayGo offering on the AWS Marketplace. Then, click View purchase options to purchase the Marketplace offering.
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After purchasing the Marketplace offering, click Set up your account in the AWS console, or follow the link in the subscription confirmation email. Sign in with an IBMid, and then follow the prompts to add an IBM SaaS account to your subscription.
Account setup is critical when purchasing the AWS Marketplace offering. If your IBM SaaS account isn’t attached to your IBM watsonx.data subscription, then you cannot complete the Astra plan upgrade process. For assistance, contact IBM Support.
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Deploy an IBM SaaS instance, which correlates to a Astra organization.
You must specify a region, instance name, and tenant owner email address. The instance’s region has no effect on the regions where your Astra DB databases can be deployed.
Each IBM SaaS instance generates an Astra organization. Your first IBM SaaS instance creates your first upgraded Astra organization, and it creates an Astra enterprise to manage all organizations that are associated with the same IBM SaaS account.
If you create multiple instances, each instance generates a separate Astra organization under the same enterprise.
The tenant owner email address determines the initial Organization Administrator for your first upgraded Astra organization. The IBM SaaS account owner is the initial Enterprise Administrator for your Astra enterprise.
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Accept all Astra invitation emails to assume administration of your Astra organization and enterprise under your Enterprise plan:
-
After your IBM SaaS instance reaches the Running state, make sure you receive the following emails:
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An instance created notification from IBM, sent to the tenant owner or IBM SaaS account owner.
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An Astra enterprise invitation from DataStax, sent to the IBM SaaS account owner.
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An Astra organization invitation from DataStax, sent to the tenant owner.
If the IBM SaaS account owner and tenant owner have different email addresses, check both inboxes.
If you don’t receive the invitation emails within 48 hours, contact IBM Support.
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Follow the links in both invitation emails to accept the organization and enterprise invitations.
Administrators must accept both invitations to assume administration of the Astra organization and enterprise.
If either invitation isn’t accepted, then the corresponding administrator user isn’t activated, and you can’t manage that entity.
The invitee must sign in to the Astra Portal with the email address that received the invitation to accept the invitation and activate the associated administrator user. The IBM SaaS account owner must sign in to the Astra Portal with their IBMid. The tenant owner can use any sign-in option as long as they use the same email address that received the Astra organization invitation.
Once the initial invitations are accepted, the administrators can invite additional administrators and users to the Astra organization and enterprise.
The initial organization has no databases because it is a new organization. To move an existing organization into your enterprise, see Add an organization to your enterprise.
-
-
Optional: To create more Astra organizations, create more IBM SaaS instances in your IBM SaaS account.
Every time you create an instance, that instance’s tenant owner must accept their Astra organization invitation email to activate their administrator privileges in that organization. The invitation must be accepted even if every instance has the same owner.
All IBM SaaS instances created in the same IBM SaaS account are automatically associated with the same Astra enterprise.
The IBM SaaS account owner only receives the initial enterprise invitation. The IBM SaaS account owner doesn’t receive organization (IBM SaaS instance) invitations, and they cannot accept those invitation on behalf of IBM SaaS instance tenant owners.
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Optional: To add existing Astra organizations to your upgraded plan and Astra enterprise, see Add an organization to your enterprise.
Enterprise plan
The Enterprise plan is an annual contract-based plan with negotiated pricing, billing, and support options.
The Enterprise plan includes premium features such as private endpoints, customer-managed encryption keys, and enterprise organization management.
Upgrade to the Enterprise plan
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In the Astra Portal, click Upgrade.
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In the Enterprise plan section, click Get an estimate, and then submit the information request form.
An IBM Sales representative will contact you to discuss your use case and provide a pricing estimate. If you choose to proceed with the upgrade, the IBM Sales representative will guide you through the contract and plan activation process. For assistance with plan activation, contact IBM Support.
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There are multiple actions required to fully activate your upgraded Astra plan and unlock premium features and regions for your Astra organizations. |
Specifically, you must do the following during the plan activation and upgrade process:
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Create an IBM SaaS account, and then coordinate with your IBM Sales representative to connect your IBM SaaS account to your Enterprise plan. If your IBM SaaS account isn’t attached to your Enterprise plan, then you cannot complete the upgrade process.
-
Deploy an IBM SaaS instance, which correlates to a Astra organization.
You must specify a region, instance name, and tenant owner email address. The instance’s region has no effect on the regions where your Astra DB databases can be deployed.
Each IBM SaaS instance generates an Astra organization. Your first IBM SaaS instance creates your first upgraded Astra organization, and it creates an Astra enterprise to manage all organizations that are associated with the same IBM SaaS account.
If you create multiple instances, each instance generates a separate Astra organization under the same enterprise.
The tenant owner email address determines the initial Organization Administrator for your first upgraded Astra organization. The IBM SaaS account owner is the initial Enterprise Administrator for your Astra enterprise.
-
Accept all Astra invitation emails to assume administration of your Astra organization and enterprise under your Enterprise plan:
-
After your IBM SaaS instance reaches the Running state, make sure you receive the following emails:
-
An instance created notification from IBM, sent to the tenant owner or IBM SaaS account owner.
-
An Astra enterprise invitation from DataStax, sent to the IBM SaaS account owner.
-
An Astra organization invitation from DataStax, sent to the tenant owner.
If the IBM SaaS account owner and tenant owner have different email addresses, check both inboxes.
If you don’t receive the invitation emails within 48 hours, contact IBM Support.
-
-
Follow the links in both invitation emails to accept the organization and enterprise invitations.
Administrators must accept both invitations to assume administration of the Astra organization and enterprise.
If either invitation isn’t accepted, then the corresponding administrator user isn’t activated, and you can’t manage that entity.
The invitee must sign in to the Astra Portal with the email address that received the invitation to accept the invitation and activate the associated administrator user. The IBM SaaS account owner must sign in to the Astra Portal with their IBMid. The tenant owner can use any sign-in option as long as they use the same email address that received the Astra organization invitation.
Once the initial invitations are accepted, the administrators can invite additional administrators and users to the Astra organization and enterprise.
The initial organization has no databases because it is a new organization. To move an existing organization into your enterprise, see Add an organization to your enterprise.
-
-
Optional: To create more Astra organizations, create more IBM SaaS instances in your IBM SaaS account.
Every time you create an instance, that instance’s tenant owner must accept their Astra organization invitation email to activate their administrator privileges in that organization. The invitation must be accepted even if every instance has the same owner.
All IBM SaaS instances created in the same IBM SaaS account are automatically associated with the same Astra enterprise.
The IBM SaaS account owner only receives the initial enterprise invitation. The IBM SaaS account owner doesn’t receive organization (IBM SaaS instance) invitations, and they cannot accept those invitation on behalf of IBM SaaS instance tenant owners.
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Optional: To add existing Astra organizations to your upgraded plan and Astra enterprise, see Add an organization to your enterprise.
Downgrade your plan
To downgrade to the Standard plan from an Enterprise plan, discuss this change with your IBM Sales representative near the end of your contract term.
To downgrade to the Free plan from a paid plan, contact IBM Support.
