Collecting and downloading diagnostic data
Download diagnostics information about the OpsCenter daemon and all the nodes in a specific cluster. Attach the diagnostic data to support tickets to facilitate resolving any issues. Downloading diagnostic data is a DataStax Enterprise feature.
Download a compressed tarball that contains diagnostic information about the OpsCenter daemon and all the nodes in a specific cluster. Examine the diagnostic data and provide the diagnostic tarball to DataStax support to facilitate resolving any issues. Downloading diagnostic data is a DataStax Enterprise feature.
Prerequisites
- The OpsCenter diagnostic tarball feature requires a GNU tar version 1.16 or above. CentOS/RHEL version 5.x does not include the required tar version. For those running on CentOS or RHEL version 5, either upgrade OpsCenter to CentOS or RHEL version 6 or above, or download and compile an acceptable version of tar.