Downloading diagnostic data
Download diagnostics information about the OpsCenter daemon and all the nodes in a specific cluster. Attach the diagnostic data to support tickets to facilitate resolving any issues.
Download a compressed tarball that contains diagnostic information about the
OpsCenter daemon and all the nodes in a specific cluster. Examine the diagnostic
data and provide the diagnostic tarball to DataStax Support to facilitate resolving any issues.
Note: If downloading
the tarball times out, increase the default value of the
diagnostic_tarball_download_timeout
option in
cluster_name.conf. Increasing the default value
is recommended for DSE multi-instance clusters or for slower machines and
connections.cluster_name.conf
The location of the cluster_name.conf file depends on the type of installation:
- Package installations: /etc/opscenter/clusters/cluster_name.conf
- Tarball installations: install_location/conf/clusters/cluster_name.conf