Download Insights diagnostic data
You can use the DSE Metrics Collector to store Insights diagnostics files in the DataStax Enterprise (DSE) local nodes.
For troubleshooting assistance, IBM Support might ask you to download and provide an Insights diagnostic data tarball.
The Insights diagnostic tarball is available in only DSE versions that include DSE Metrics Collector: DSE 6.0.5 and later, DSE 6.7.0 and later, and DSE 6.8.0 and later.
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Enable DSE Metrics Collector with local storage:
dsetool insights_config --mode ENABLED_WITH_LOCAL_STORAGE -
From the OpsCenter Monitoring main menu, click Help > Insights.
The Collect Insights Data dialog appears.
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If the OpsCenter instance is monitoring multiple clusters, select a cluster.
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Click Download.
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Wait while OpsCenter collects cluster Insights data and prepares the tarball.
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Save the
insights.tar.gztarball to your local machine. Depending on your browser settings, you might need to select a directory where you want to save the tarball. -
For assistance with troubleshooting issues, provide the Insights tarball to IBM Support.
If you extract the tarball, the main folder is named CLUSTER_NAME-insights-TIMESTAMP_UTC, such as prodNorth-insights-2019_09_23_14_23_50_UTC.
The insights diagnostic tarball includes metadata for each node. For example:
+
{
"metadata":
{
"name":"collectd_df_df_complex",
"timestamp":1566593396348,
"insightMappingId": "collectd-v1",
"insightType":"GAUGE",
"tags":
{
"collectdType":1,
"host": "10.200.177.229",
"cluster":"prodNorth",
"dc":"Cassandra",
"rack":"rack1",
"plugin_instance": "run",
"type_instance": "used",
"plugin": "df",
"type": "df_complex"
}
},
"data":
{"value":6139904}
}